Returns & Exchanges

FAQs

Yes, all orders returned within 14 days of receipt are entitled to a full refund.  

Please email us within 14 days at nyfc@ritcherani.com with your name and order number and we'll send you a return label at no charge.  We want to be better so please indicate the reason for return.  Requests made on the weekend or holidays will be addressed on the next business day. 

Yes, just email us at nyfc@ritcherani.com with your request and we'll let you know how to go about it. 

Sure, you can drop your item off to either CHUCKiES New York boutiques (1169 Madison Ave. or 1052 Lexington Ave).  Our online coordinator will process your return on business days.